Terms of Service

Last Updated: May 2026

Welcome to Vyntic Studio. These Terms of Service (“Terms”) govern your use of our website at vyntic.studio and the web design, development, and digital services we provide to clients worldwide.

By accessing our website or engaging Vyntic Studio for any service, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree to any part of these Terms, please discontinue use of our website and do not engage our services.

These Terms apply to all visitors, clients, and anyone who accesses or uses our website or services in any capacity.

1. About Vyntic Studio

Vyntic Studio is a web design and development agency providing professional digital services including WordPress website development, landing page design, e-commerce development, website redesign and revamp, migration to WordPress, and website maintenance and care plans.

2. Services

2.1 Scope of Services

Vyntic Studio provides web design and development services as outlined on our website and as agreed in individual project proposals or service agreements. The specific scope, deliverables, timeline, and pricing for each project are confirmed in writing before work begins. Our services include but are not limited to:

  • Custom WordPress website design and development
  • High-converting landing page design and development
  • E-commerce store development using WooCommerce and Shopify
  • Website redesign, revamp, and performance optimisation
  • Website migration from platforms including Shopify, Webflow, Wix, Squarespace, and others to WordPress
  • Ongoing website maintenance, security monitoring, and care plan services
  • Technical SEO setup and on-page optimisation
  • Website performance audits and speed optimisation

2.2 Project Proposals and Agreements

All project work begins with a written proposal or project brief that outlines the agreed scope of work, deliverables, timeline, and pricing. Work does not commence until the proposal has been accepted in writing and the agreed deposit has been received by Vyntic Studio.

Any changes to the agreed project scope after work has commenced must be submitted in writing and will be subject to a revised scope assessment. Additional work requested outside the original scope may incur additional charges, which will be communicated and agreed upon before the additional work begins.

2.3 Service Availability

Vyntic Studio reserves the right to decline any project enquiry or service request at our sole discretion, without obligation to provide a reason. We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice to affected clients.

3. Client Responsibilities

The successful delivery of your project depends on timely and complete cooperation from your side. As a client, you agree to:

  • Provide all required content, materials, assets, and information needed for your project in a timely manner as outlined in the project proposal
  • Review and respond to design concepts, proofs, and development updates within the agreed review periods
  • Ensure that all content, images, logos, and other materials you provide to Vyntic Studio are either owned by you or that you have the necessary rights and licences to use them
  • Provide accurate and complete information about your business, goals, and requirements
  • Make payments on time in accordance with the agreed payment schedule
  • Designate a primary point of contact from your side who has the authority to approve design and development decisions

Delays caused by late provision of content, slow feedback, or failure to meet client responsibilities may affect the project timeline. Vyntic Studio is not responsible for project delays arising from the client’s failure to fulfil these responsibilities.

4. Payments and Pricing

4.1 Pricing

All pricing is confirmed in the written project proposal before work begins. Prices are quoted in the currency specified in the proposal and are exclusive of any applicable taxes unless otherwise stated.

4.2 Payment Schedule

Our standard payment structure requires a deposit before project commencement and a final payment upon project completion or as otherwise specified in the project proposal. The specific payment schedule will be outlined in the proposal for each project.

  • The deposit payment confirms your acceptance of the proposal and authorises Vyntic Studio to begin work
  • The final payment is due before the completed website or deliverable is handed over, transferred to your hosting, or made live
  • For ongoing services such as maintenance and care plans, payments are due monthly in advance on the agreed billing date

4.3 Late Payments

If payment is not received by the due date, Vyntic Studio reserves the right to pause work on the project until the outstanding payment is received. We reserve the right to charge a late payment fee on overdue amounts. Continued non-payment may result in termination of the project agreement in accordance with Section 9 of these Terms.

4.4 Refunds

Deposit payments are non-refundable once work has commenced, as they cover the time and resources allocated to your project. If a project is cancelled by the client after work has commenced, any work completed up to the point of cancellation will be charged at the agreed rate and invoiced accordingly. Refunds on completed work are not offered.

If Vyntic Studio is unable to deliver the agreed services for reasons within our control, we will discuss appropriate remedies with you, which may include a partial or full refund depending on the circumstances.

5. Intellectual Property and Ownership

5.1 Ownership of Final Deliverables

Upon receipt of full and final payment, Vyntic Studio transfers ownership of the agreed final deliverables — including custom design files, custom code, and completed website — to the client. This transfer of ownership applies only to the specific deliverables agreed in the project proposal and only upon full payment being received.

5.2 Vyntic Studio’s Intellectual Property

Any proprietary frameworks, development tools, workflows, methodologies, or code libraries developed by Vyntic Studio and used in the delivery of your project remain the intellectual property of Vyntic Studio. The client receives a licence to use these components as part of the delivered project but does not acquire ownership of the underlying proprietary systems.

5.3 Third-Party Assets and Licences

Projects may incorporate third-party assets including fonts, stock images, icons, plugins, themes, or other licensed materials. Any licence fees for such third-party assets are either included in the project quote or billed separately as outlined in the proposal. The client is responsible for maintaining any ongoing licence subscriptions required for third-party assets used on their website after project completion.

5.4 Client-Provided Content

You represent and warrant that all content, images, logos, text, and other materials you provide to Vyntic Studio for use in your project are either owned by you or that you have the legal right to use them. You agree to indemnify Vyntic Studio against any claims, damages, or costs arising from the use of client-provided materials that infringe on the intellectual property rights of any third party.

5.5 Portfolio Rights

Vyntic Studio reserves the right to display completed project work in our portfolio, on our website, and in our marketing materials unless the client has requested confidentiality in writing before the project begins. We will always display your project respectfully and in a manner that accurately represents the work delivered.

6. Confidentiality

Both parties agree to keep confidential any sensitive business information, trade secrets, or proprietary data shared during the course of the project. Vyntic Studio will not disclose confidential client information to any third party without your prior written consent, except where required to do so by law or as necessary to deliver your project using trusted service providers.

This confidentiality obligation does not apply to information that is already publicly available, that becomes public through no breach of these Terms, or that Vyntic Studio independently develops without reference to your confidential information.

7. Website and Digital Performance

7.1 Performance Targets

Vyntic Studio builds websites optimised for performance, SEO, and user experience. Where performance targets such as Google PageSpeed scores or Core Web Vitals thresholds are included in the project scope, these are measured at the time of delivery on the agreed hosting environment. Performance may vary depending on hosting infrastructure, third-party integrations, content changes, and other factors outside Vyntic Studio’s control after project handover.

7.2 SEO Disclaimer

Vyntic Studio implements technical SEO best practices on every website we build, including proper site architecture, metadata, schema markup, and performance optimisation. However, we do not guarantee specific search engine rankings, organic traffic levels, or placement in any search engine results page. Search engine rankings are determined by the search engine algorithms and are subject to change at any time. Achieving and maintaining rankings requires ongoing content creation, link building, and SEO effort beyond the initial technical setup we provide.

7.3 Browser and Device Compatibility

All websites delivered by Vyntic Studio are tested for compatibility with current versions of major browsers including Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge, across desktop, tablet, and mobile devices. We do not guarantee compatibility with outdated browser versions or highly unusual device configurations.

8. Website Maintenance and Care Plans

8.1 Care Plan Terms

Clients on monthly website maintenance and care plans agree to a minimum initial term as specified in the care plan agreement. After the initial term, care plans continue on a rolling monthly basis and can be cancelled with 30 days written notice.

8.2 Care Plan Scope

Care plan services are limited to the activities specifically outlined in the care plan agreement. Work outside the scope of the care plan — such as significant new feature development or major redesign work — will be scoped and quoted separately.

8.3 Care Plan Billing

Care plan fees are billed monthly in advance. If payment is not received by the billing date, services may be suspended until payment is received.

9. Termination

9.1 Termination by Client

You may cancel a project at any time by providing written notice to Vyntic Studio. Upon cancellation, you will be invoiced for all work completed up to the date of cancellation at the agreed project rate. The deposit paid is non-refundable as outlined in Section 4.4.

9.2 Termination by Vyntic Studio

Vyntic Studio reserves the right to terminate a project or service agreement if:

  • Payment is not received within 14 days of the due date despite written notice
  • The client engages in abusive, threatening, or harassing behaviour toward Vyntic Studio team members
  • The client requests that Vyntic Studio produce content or functionality that is unlawful, harmful, defamatory, or in violation of any applicable law or regulation
  • Continuing the project becomes commercially or ethically untenable at Vyntic Studio’s sole discretion

In the event of termination by Vyntic Studio, you will be invoiced for all work completed up to the date of termination. Work completed but unpaid for at the time of termination remains the property of Vyntic Studio until full payment is received.

9.3 Effect of Termination

Upon termination of any project or service agreement, all outstanding amounts become immediately due and payable. Vyntic Studio will provide any completed deliverables upon receipt of full payment for work completed.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Vyntic Studio’s total liability to you for any claim arising out of or relating to these Terms or our services — whether in contract, tort, negligence, or otherwise — shall not exceed the total amount paid by you to Vyntic Studio in the three months preceding the event giving rise to the claim.

Vyntic Studio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of data, loss of business opportunity, or loss of goodwill, even if we have been advised of the possibility of such damages.

Vyntic Studio is not liable for any damages, losses, or costs arising from:

  • Third-party hosting failures, outages, or service interruptions
  • Security breaches affecting third-party platforms, plugins, or services used on your website
  • Changes to search engine algorithms that affect your website’s rankings or traffic
  • Website performance issues arising after project handover due to changes made by the client or third parties
  • Loss of data arising from the client’s failure to maintain adequate backups
  • Actions taken by third-party platforms, payment processors, or service providers

11. Indemnification

You agree to indemnify, defend, and hold harmless Vyntic Studio and its team members from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:

  • Your use of our website or services
  • Your breach of these Terms
  • Content, materials, or instructions you provide to Vyntic Studio
  • Your violation of any applicable law or the rights of any third party

12. Use of Our Website

12.1 Permitted Use

You may use our website for lawful purposes only. You agree not to use our website in any way that violates applicable local, national, or international laws or regulations, or in any way that is harmful, fraudulent, or deceptive.

12.2 Prohibited Activities

When using our website, you agree not to:

  • Attempt to gain unauthorised access to any part of our website, server, or connected systems
  • Use automated tools, bots, or scrapers to extract data from our website without our written permission
  • Introduce viruses, malware, or any other malicious or technologically harmful material to our website
  • Transmit unsolicited or unauthorised advertising or promotional material through our contact forms
  • Reproduce, duplicate, copy, or sell any part of our website content without our express written permission
  • Impersonate Vyntic Studio or any member of our team in any context

12.3 Website Content

All content on the Vyntic Studio website — including text, graphics, logos, images, and code — is the intellectual property of Vyntic Studio and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from our website content without our prior written consent.

13. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied. To the fullest extent permitted by law, Vyntic Studio disclaims all warranties including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our website will be uninterrupted, error-free, or completely secure. We do not warrant that any specific results will be achieved through the use of our services.

14. Third-Party Links and Services

Our website may contain links to third-party websites, tools, or services. These links are provided for your convenience and do not constitute an endorsement of the linked website or its content. Vyntic Studio has no control over and accepts no responsibility for the content, privacy practices, or availability of any third-party website or service.

Your use of any third-party website or service is at your own risk and subject to the terms and conditions of that third party.

15. Privacy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

16. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with applicable law. In the event of any dispute arising out of or relating to these Terms or our services, both parties agree to first attempt to resolve the dispute through good-faith negotiation and direct communication before pursuing any formal legal remedy.

If a dispute cannot be resolved through negotiation, both parties agree to seek resolution through mediation before initiating any legal proceedings. Nothing in this clause prevents either party from seeking urgent injunctive relief where necessary.

17. Modifications to These Terms

Vyntic Studio reserves the right to update or modify these Terms of Service at any time. When we make material changes, we will update the “Last Updated” date at the top of this page. Your continued use of our website or services after any changes to these Terms constitutes your acceptance of the revised Terms.

We encourage you to review these Terms periodically to stay informed of any updates. If you do not agree to the revised Terms, please discontinue use of our website and services.

18. Entire Agreement

These Terms of Service, together with any written project proposal or service agreement entered into between you and Vyntic Studio, constitute the entire agreement between the parties with respect to the subject matter herein and supersede all prior discussions, negotiations, representations, or agreements relating to the same subject matter.

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

19. Contact Us

If you have any questions, concerns, or requests relating to these Terms of Service, please contact us:

We will respond to all enquiries within 30 days of receipt.